Privacy Policy

1. Introduction

Diagnostic Physics Inc. ("DPI Physics," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or consultation
• Contact us via email, phone, or contact form
• Engage our services
• Subscribe to our newsletter or updates

This information may include: name, email address, phone number, facility name, job title, and other contact information.

Technical Information

We may collect information about your equipment, facility specifications, and technical data necessary to provide our medical physics services.

Website Usage Information

We may automatically collect certain information when you visit our website, including IP address, browser type, operating system, referring URLs, and pages viewed.

3. How We Use Your Information

We use the information we collect to:

• Provide medical physics consulting services
• Respond to inquiries and provide customer support
• Process service requests and generate reports
• Maintain regulatory compliance and documentation
• Improve our services and website functionality
• Send service-related communications and updates
• Comply with legal obligations and regulatory requirements

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Regulatory Agencies: When required by law or to comply with regulatory requirements (e.g., state radiation control programs, NRC, FDA)
• Accreditation Bodies: When necessary for accreditation processes (ACR, IAC, Joint Commission) with your authorization
• Service Providers: With trusted third-party service providers who assist in our operations, subject to confidentiality agreements
• Legal Requirements: When required to comply with legal process, court orders, or government requests

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with regulatory requirements, resolve disputes, and enforce our agreements. Medical physics records are retained in accordance with applicable state and federal regulations.

7. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal and regulatory retention requirements)
• Opt-out of marketing communications
• Request information about how we use and share your data

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: